Pihla-Sofia Raijas
Service Delivery Manager
Pihla-Sofia works as a service manager in IT service management and is expert in customer experience solutions.
How can excellent employee experience transform the customer experience with the help of AI fluency? We're thrilled to have you join us for an insightful morning dedicated to exploring the transformative power of Artificial Intelligence in enhancing customer experiences. At the event we'll delve into how AI is reshaping the landscape of customer engagement, unlocking possibilities that redefine what's possible in our everyday interactions.
Our speakers offer unique insights into the intersection of AI and customer experience. Get ready to be inspired and informed by their presentations, as they share actionable strategies and real-world examples that demonstrate the magic AI brings to the forefront of customer engagement.
We are not here just to absorb knowledge – our event also provides ample opportunities for networking and collaboration. Connect with fellow participants, exchange ideas, and forge valuable connections.
Welcome, we are excited to tell you more about the AI magic!
When: 17th of April, 8:30-10:30
Where: Siltasaari 10, Hakaniemi, Siltasaarenkatu 8-10, 00530 Helsinki
Service Delivery Manager
Pihla-Sofia works as a service manager in IT service management and is expert in customer experience solutions.
Business Unit Director, Modern Work
Tytti leads Advania's Modern Work business area that covers devices, device management, end-user security and the profit centers of Microsoft productivity solutions. Tytti has 20+ years’ experience in Microsoft ecosystems, business project management, consulting, and business development.
Marketing and Communications Director
Aino is an experienced marketing expert who has seen firsthand how important effective communication is in the fast pace of the technology industry. Ten years in marketing management has included numerous brand projects as well as marketing implementations.
Advania is “The tech company with people at heart,” operating across Sweden, Norway, Iceland, Finland, Denmark, and the UK. With a team of over 5,500 talents, we offer managed services, hardware, software, and professional services to clients in both private and public sectors, primarily in the mid-market. In Finland we have over 350 talented people empowering our customers to create sustainable value with the clever use of technology. With a passion for people and change we at Advania are building a community where everyone can thrive, grow and really make a difference.