End user services

Service Desk

Service Desk

IT support that you know

Our Service Desk expert learns your system so that you in your organisation can focus on the essential. Already 98 per cent of problems are solved during the first contact, which takes place in the channel of your choice. 

Advania Service Desk ensures the interruption-free operation of workstations and software. With our services, you ensure that the IT environment supports your business operations and develop your IT environment in a planned manner. 

Because one service model does not suit all, we will design the solution together. The model can also be extended around the clock.  

Our service points cover the whole of Finland.  

Service Desk

Remote support – a solution with one phone call

We ensure that your workstations and their software are always on top form. Advania Service Desk is a service that includes all that is needed for so that the employees in your organisation can work uninterrupted. With our services, you ensure the continuation of your business operations and develop your IT environment either yourself or together with Advania's experts. 

Service Desk

Service management

We serve organisations both large and small, supported by our network of experts and partners. Our solutions are based on quality, reliability and a personalized approach. Our service is backed by a competent and committed personnel. We invest in continuous training for our experts. 

Our customer service process is customised to be flexible and agile to meet the needs of your company. 

The content of our service agreement is clear. 

By combining know-how accumulated over 20 years, we can provide a comprehensive range of supplementary services in accordance with your developing needs. 

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